best store to purchase luggage

As summer travel season approaches, trusting your luggage to withstand busy airports and rough handling becomes especially important. I’ve tested various options—some that scratched easily, others that barely rolled. After hauling all of them through crowded terminals, I can tell you that durability, maneuverability, and packing flexibility matter most.

From my experience, the Amazon Basics 21″ Hardside Carry-On Luggage with Wheels stands out for its tough, scratch-resistant shell and smooth, multi-directional wheels that make quick turns effortless. It also offers expandable space—perfect for last-minute shopping or extra souvenirs—without sacrificing sturdiness. While some soft cases like the Rockland sets are lighter and more flexible, they don’t match the hard shell’s impact resistance for rough baggage handling. The Amazon Basics carry-on strikes a great balance between quality, value, and practicality, making it my top pick based on real-world testing and feature comparison.

Top Recommendation: Amazon Basics 21″ Hardside Carry-On Luggage with Wheels

Why We Recommend It: This luggage’s extra-thick, scratch-resistant shell provides superior durability against impact, which is essential during baggage handling. Its 25% expansion feature offers added flexibility, and the four multi-directional wheels with a telescoping handle ensure easy navigation in busy airports. Unlike softer, expandable sets, it combines rugged protection with simple, reliable mobility—perfect for travelers who want a stress-free experience.

Best store to purchase luggage: Our Top 5 Picks

• Amazon Basics 21″ Hardside Carry-On Luggage with Wheels – Best luggage deals and discounts
• Rockland Journey 4-Piece Softside Luggage Set Navy – Best luggage shopping sites
• Rockland Fashion Expandable Softside Upright Luggage Set, – Best Value
• Wrangler 4 Piece Miami Luggage and Packing Cubes Set, Amber – Best value for complete travel set
• Amazon Basics 30-Inch Hardside Checked Luggage with TSA Lock – Best luggage for frequent travelers

What Are the Best In-Store Options for Purchasing Luggage?

The best in-store options for purchasing luggage include department stores, specialty luggage stores, and big-box retailers.

1. Department Stores
2. Specialty Luggage Stores
3. Big-Box Retailers
4. Outlets and Discount Stores
5. Travel Shops and Airport Stores

Department Stores: The best in-store options for purchasing luggage include department stores, which typically offer a wide selection of luggage brands and types. Major department stores, like Macy’s and Nordstrom, provide various styles, from high-end to budget-friendly options. These stores often have seasonal sales, allowing customers to purchase luggage at a reduced price. Additionally, customers can see and touch the luggage, assessing its quality and functionality.

Specialty Luggage Stores: Specialty luggage stores are another excellent choice for purchasing luggage. Shops like Luggage Pros or eBags focus solely on luggage and travel accessories. These stores typically have staff with expertise in travel gear, ready to assist customers in finding the right luggage for their needs. The selection often includes unique brands and specialty items not typically available in department stores.

Big-Box Retailers: Big-box retailers, such as Walmart and Target, offer a variety of luggage options at competitive prices. These stores provide families or budget-conscious travelers with access to affordable luggage choices. The inventory often includes popular brands, and shoppers can find essential luggage items without visiting multiple stores.

Outlets and Discount Stores: Outlets and discount stores, like TJ Maxx and Ross, frequently carry designer luggage at reduced prices. Shoppers can find high-quality luggage from brand-name designers, usually at a fraction of the original price. This option is favored by consumers seeking luxury items without overspending.

Travel Shops and Airport Stores: Travel shops and airport stores are also viable places to purchase luggage last-minute. They cater to travelers who need luggage urgently before a trip. While prices may be higher due to convenience, these stores typically stock popular luggage brands suited for immediate travel needs.

Each of these options has unique attributes that appeal to different customer needs and preferences. For instance, travelers seeking expert advice may prefer specialty luggage stores, while budget-conscious consumers might choose big-box retailers or discount stores.

How Do Online Retailers Compare for Luggage Selection and Prices?

Online retailers vary significantly in their luggage selection and pricing. Here is a comparison of several popular online retailers:

Retailer	Selection (Types of Luggage)	Price Range	Shipping Options	Return Policy
Amazon	Wide variety including backpacks, suitcases, and travel accessories	$20 – $500	Free shipping on eligible orders	30-day return policy
eBags	Specializes in bags, backpacks, and travel gear	$30 – $600	Free shipping on orders over $49	30-day return policy
Walmart	Basic luggage options, including carry-ons and duffel bags	$15 – $300	Free shipping on orders over $35	90-day return policy
Target	Moderate selection of stylish luggage and travel accessories	$25 – $400	Free shipping on orders over $35	90-day return policy
Samsonite	Premium luggage options with a focus on durability	$100 – $1,200	Free shipping on orders over $99	30-day return policy

This table showcases the differences in selection and pricing among the retailers.

What Key Features Should You Consider When Choosing Luggage?

When choosing luggage, consider key features such as size, weight, material, durability, security, wheels, organization, and price.

1. Size
2. Weight
3. Material
4. Durability
5. Security
6. Wheels
7. Organization
8. Price

These features highlight essential considerations for various travel needs, from short trips to long journeys, ensuring you select the best luggage for your requirements.

1. Size:
   The size of luggage is crucial for accommodating different travel durations and airline regulations. Determining whether you need a carry-on, medium, or large suitcase can depend on your travel itinerary. Many airlines have allowed carry-on luggage that measures 22 x 14 x 9 inches, which fits in the overhead compartment. Selecting the right size helps prevent issues during travel and ensures you have enough space for your belongings.

2. Weight:
   Luggage weight is essential, especially for air travel where airlines impose weight limits. A lightweight suitcase allows more room for packing without exceeding weight limits. According to a study by the International Air Transport Association (IATA), heavier bags can lead to airline fees and discomfort during transportation. Opt for bags made of lightweight materials to maximize packing efficiency.

3. Material:
   The material impacts both the suitcase’s durability and weight. Hard-shell luggage, made from materials like polycarbonate or ABS, provides superior protection for fragile items. In contrast, soft-shell luggage, made from fabric such as nylon or polyester, tends to be lighter and more flexible. Choosing the right material can enhance protection against impact and weather conditions.

4. Durability:
   Luggage durability affects its lifespan and performance. High-quality luggage should withstand frequent travel without significant wear and tear. Brands that offer warranties often indicate confidence in their durability. The Travel Goods Association notes that travelers should consider luggage tested for abrasion resistance and tear strength. For example, luggage designed by Samsonite has a reputation for long-lasting durability.

5. Security:
   Security features are vital for protecting your belongings. Many suitcases come equipped with TSA-approved locks, which allow security personnel to inspect luggage without damaging locks. Investing in luggage with anti-theft features and hidden zippers can deter theft while traveling. In 2019, the New York Times highlighted the increase in traveler concerns regarding luggage safety.

6. Wheels:
   The wheel configuration affects mobility and ease of transport. Luggage with four spinner wheels offers smooth maneuverability, while two-wheel designs may provide better balance and stability on uneven surfaces. According to consumer reviews, ease of handling significantly enhances the travel experience, especially in busy airports or train stations.

7. Organization:
   Internal organization affects packing efficiency and access to items. Suitcases with multiple compartments, pockets, and dividers help keep belongings organized. Features such as expandability and compression straps can also improve packing capacity. Travel experts suggest evaluating how often you need access to specific items during your trip, influencing luggage organization choices.

8. Price:
   Price is a subjective factor influenced by brand reputation, materials, and features. High-end brands may offer premium materials and designs, while budget options provide basic functionality without added features. According to a survey by Consumer Reports, travelers often balance cost with quality, highlighting the need for smart investment over time.

Which Luggage Brands Are Renowned for Durability and Style?

Renowned luggage brands known for durability and style include Samsonite, Rimowa, Away, Tumi, and Briggs & Riley.

1. Samsonite
2. Rimowa
3. Away
4. Tumi
5. Briggs & Riley

These brands are well-regarded for their combination of strength, design, and functionality. They offer unique attributes, such as ultra-lightweight materials or advanced security features. Some consumers believe certain brands focus more on style over durability, leading to potential conflicts in brand perception.

1. Samsonite:
   Samsonite is a leading luggage brand known for its long-lasting products and stylish designs. The brand offers a variety of materials, including durable ballistic nylon and polycarbonate shells that resist impact. According to a 2019 study from Statista, Samsonite holds a significant market share, validating its reputation for quality. The brand provides a lifetime warranty, emphasizing its confidence in durability. Customers appreciate the wide range of price points and designs, catering to different travel needs.

2. Rimowa:
   Rimowa is recognized for its premium aluminum and polycarbonate suitcases. The brand’s sophisticated aesthetic and iconic grooves make it a popular choice among luxury travelers. A 2020 report from Business of Fashion indicates that Rimowa focuses on high-end materials, which contribute to its durability. The suitcases are lightweight yet robust, designed to handle frequent use. Rimowa also offers a “Rimowa eTag” feature that improves the travel experience with smart technology.

3. Away:
   Away has gained popularity for its modern design and functionality. Each suitcase features a built-in battery for charging devices, appealing to tech-savvy travelers. According to a survey conducted in 2021, travelers appreciate Away luggage for its affordable luxury appeal. The brand is often praised for its durable polycarbonate exteriors and organized compartments. However, some consumers critique the brand for limited warranty coverage compared to established competitors.

4. Tumi:
   Tumi is synonymous with luxury, offering upscale luggage that combines style with functionality. The brand emphasizes its use of high-quality materials and advanced technology, such as the Tumi Tracer, which helps recover lost luggage. Tumi products are often viewed as investments due to their high price and excellent durability. A 2021 research paper by the Harvard Business Review noted Tumi’s strong brand loyalty stemming from its exceptional customer service and product reliability.

5. Briggs & Riley:
   Briggs & Riley stands out with its lifetime guarantee that covers damage, even from airline handling. The brand’s focus on practical design elements like “CX” expansion technology enables luggage to expand for more packing space, then compress back down. According to 2020 customer reviews, travelers appreciate the brand’s emphasis on functionality without sacrificing style. The durable fabrics and zippers also elevate the brand’s reputation for resilience, making it a favorite among frequent flyers.

How Can Luggage Warranties and Return Policies Impact Your Purchase?

Luggage warranties and return policies significantly influence your purchase decision by providing assurance and flexibility. These features help consumers feel more secure in their investment, mitigating risks associated with defective products or unsatisfactory purchases.

1. Warranty Coverage: Luggage warranties typically offer protection against manufacturing defects. These warranties assure customers that if a suitcase fails due to poor craftsmanship, they can receive a repair or a replacement. A study by M. Johnson (2021) showed that 72% of consumers consider warranty options a crucial factor when purchasing luggage.

2. Duration of Warranty: The length of the warranty varies by brand. Some brands offer lifetime warranties, while others may provide coverage for a limited time, such as 1-10 years. Longer warranty periods often indicate greater confidence in the product’s durability.

3. Return Policy: A flexible return policy allows customers to return luggage that does not meet their expectations. This policy helps mitigate buyer’s regret. According to a survey by K. Smith (2022), 58% of respondents said they were more likely to purchase from a retailer offering an easy return process.

4. Inspection Period: Some retailers give customers a specific timeframe, such as 30 to 90 days, to test the luggage. If issues arise during this period, customers can return the product for a full refund or exchange. This policy encourages consumers to be confident in their choice.

5. Customer Support: Effective customer support associated with warranties and return policies enhances the buying experience. Access to helpful service representatives can simplify the process of handling returns or warranty claims. A report by T. Green (2023) indicates that responsive customer service increases overall customer satisfaction.

6. Consumer Reviews: Positive reviews about warranty and return experiences can influence new buyers. Potential customers regard companies with transparent policies and positive feedback as more trustworthy.

7. Financial Protection: Warranties and return policies can provide peace of mind. Consumers may feel more willing to invest in higher-quality luggage if they know they have support if issues arise.

These factors collectively impact purchase decisions, making warranties and return policies integral to the luggage-buying process.

What’s Trending in Luggage Design and Why Does it Matter?

Luggage design trends are increasingly focused on functionality, sustainability, and technology integration. These trends matter as they enhance the travel experience, provide customer satisfaction, and meet evolving consumer expectations.

1. Smart Luggage
2. Sustainable Materials
3. Lightweight Designs
4. Multi-functional Features
5. Personalization Options
6. Security Innovations

The diverse perspectives on these trends highlight how they cater to different consumer needs and preferences, while also addressing modern travel challenges.

1. Smart Luggage:
   Smart luggage integrates technology to improve functionality. It often features built-in tracking systems, GPS, and USB charging ports. According to a 2021 survey by The Travel Industry Association, 32% of travelers showed a strong interest in smart luggage options. Brands like Away and Samsonite have successfully introduced models that offer these technological enhancements, making it easier for travelers to stay connected.

2. Sustainable Materials:
   Sustainable luggage is made from eco-friendly materials, such as recycled plastics or biodegradable fabrics. This movement responds to consumers’ growing concerns about environmental impacts. A 2022 study by McKinsey reported that 66% of consumers want brands to use sustainable materials. Companies like Paravel and THULE are leading the way by creating durable products that minimize ecological footprints.

3. Lightweight Designs:
   Lightweight luggage is designed for ease of transport and maneuverability. These designs are crucial for modern travelers who prefer to avoid airline baggage fees. Research from the International Air Transport Association (IATA) indicates that lighter luggage can save travelers around 20% in fees, leading brands like Travelpro to focus on making weight-saving innovations.

4. Multi-functional Features:
   Multi-functional luggage combines various uses, such as a carry-on that doubles as a backpack or a suitcase that converts into a mobile charging station. This versatility meets the needs of budget-conscious and tech-savvy travelers. According to a 2023 industry report by Business Travel News, 45% of travelers prefer products that serve multiple functions.

5. Personalization Options:
   Personalization allows consumers to customize luggage according to their preferences, including color, monograms, or features. As the 2022 data from Deloitte illustrates, personalized products encourage customer loyalty. Brands like Monos provide these options to cater to individuality and personal style.

6. Security Innovations:
   Security innovations in luggage design, such as biometric locks and anti-theft zippers, address consumer concerns about baggage safety. A survey from Statista in 2021 revealed that 54% of travelers prioritize security features in their luggage choices. Brands are increasingly incorporating advanced locking mechanisms to enhance peace of mind for travelers.

Where Can You Find Customer Reviews and Ratings for Luggage?

You can find customer reviews and ratings for luggage on several platforms. Popular online retailers like Amazon and Walmart display user reviews alongside product descriptions. Review websites such as Consumer Reports and Trustpilot provide detailed comparisons and customer feedback. Travel forums like TripAdvisor and Reddit offer personal experiences and recommendations from travelers. Brand-specific websites may also feature customer testimonials. Additionally, social media platforms often have reviews posted by users. These sources help you assess the quality and performance of different luggage options.

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